Privacy Notice

Jimmy's Property Care. 25 Downshire Road, Newry, County Down, BT34 1EE Contact jimmyspow@gmail.com or 07763577387.

• Name, email, telephone, property address and postcode, service enquiries and application details.
• Property photographs, lawn and hard-surface details, hedge requirements, access, gates, parking and operational information.
• Membership agreements, Property Service Schedules, payments received and references, cancellations, refund decisions and complaints.
• Scheduled and completed visits, postponements and service records.
• Legal document versions, customer acceptance and optional early-start request evidence, including date/time and browser/device information.
• Page path and visit information for website statistics; banner dismissal preferences stored in your browser. Private membership link tokens are not included in page paths.

Do not upload photographs of people, documents or unrelated personal details when property-area photographs will suffice.

We use this information to assess applications, prepare and administer property-specific memberships, provide quotes and services, plan visits, communicate changes, record payments, handle cancellations and complaints, and maintain legal and accounting records. Applicable grounds may include taking steps at your request before a contract, performing a contract, legal obligations and legitimate interests in operating the business and keeping appropriate records. These grounds and supporting records are subject to business/legal review before membership launch.

Information is processed through providers supporting website hosting, secure data/photo storage and transactional email. Relevant information may also be provided to professional advisers, insurers or authorities where necessary and lawful. JPC does not sell customer information. Provider arrangements and any international-transfer safeguards must be reviewed before launch.

Membership administration is restricted by server-side access checks. Property photographs use private, expiring links. Customer legal documents use a private access link; keep it confidential and contact JPC if it is shared accidentally. Issued document versions and acceptance records are retained separately so later changes do not overwrite the documents you received.

The membership retention policy is being finalised for legal and accounting review. No fixed membership retention period is stated here until that review is complete. Contact JPC for information about your particular records.

Retention and deletion must account for the purposes of collection, legal/accounting obligations and relevant claims. A deletion request does not automatically require removal of every legal record.

Subject to applicable law and exceptions, you may request access, correction or erasure, restriction of processing, object to processing, or request portability where applicable. Where processing relies on consent, you may withdraw it. Email jimmyspow@gmail.com to discuss or exercise your rights.

You may complain to the Information Commissioner's Office at ico.org.uk. You may also contact JPC directly; doing so is not a requirement before contacting the ICO.